RULES AND GUIDELINES:
The following are the policies and
procedures as adopted by the Pinestead Reef Owner's Association Board
of Directors on November 11, 2001, to take effect as of the start date
of week 1, January 6, 2002. These policies have been set to preserve
and enhance the enjoyment of the flex system at the Pinestead Reef. We
recommend that you fully review and understand these policies, and if
you have any questions to please give us a call.
1. Flex time may be used only during weeks 1-25 and 36-52. All
of your time must be used during that year. No accrual of time from
year to year is allowed, unless approved by management.
2. Flex time reservations may be made from as little as a one
night stay to any number of nights, not to exceed the total number
of nights that you have available.
3. Reservations are accepted from 8:00a.m. - 12 midnight,
Eastern standard time, seven days a week. Your flex time can be
reserved a maximum of 60 days in advance of the first
day of your intended occupancy (see the
flex calendar, or call us
if you need one).
4. You may cancel your flex reservation by calling the resort at
least 48 hours before the first day reserved. Not canceling
reservations 48 hours prior to arrival will result in the loss
of one flex day. No shows will result in the loss of all
flex days reserved.
5. Flex use is assigned based on whether you own a one or two
bedroom unit. You may request a specific unit or preference at the
time you make a reservation, and we will try to accommodate your
request whenever possible. Changes in room assignment may not be
possible at the time of check-in.
6. You may use multiple units at one time, with a charge of one
flex day per unit/night reserved.
7. Pinestead must receive written permission from the owner in
advance to allow the check-in of any guests.
8. An assigned unit/week does entitle the flex owner priority
use of their unit/week, as per lease agreement, provided they
notify Pinestead management annually at least 70 days prior to the
start date of their week. Once secured, the owner has the
option to occupy or rent their unit/week and must abide by the rules of non-flex week owners.
9. You do not have to pre-pay your maintenance fee(s) to
SpaceBank your unit with RCI. You do need to pay your
maintenance fee(s) before you can occupy your flex unit for a new
year. You will be billed every December for the following year’s
10. If you plan to deposit your Flex week with Resort
Condominiums International (RCI), you must do so at least 60
days prior to the start date of your assigned week. If the unit
is not spacebanked before the 60 day limit, the unit then enters
the flex system and becomes available for use by all flex owners.
RCI members may SpaceBank their week simply by calling RCI at
TIPS FOR USING YOUR FLEX TIME:
The following tips & suggestions are provided by the staff and
management of Pinestead Reef for more productive and fulfilling usage
of your flex time:
When requesting reservations for June, September,
October, weekends & holidays it is recommended that you call
exactly 60 days in advance of the first day of your desired
Owners wishing to stay mid-week (Sun.-Thu.) and in
the off season (Nov.-May) have much more flexibility and
satisfaction in booking their desired dates.
Have alternative dates in mind when requesting
reservations. Also, ask to be placed on our stand-by list if
your desired date(s) is not available. Often, we have
cancellations and unit openings at a later date and will then be
able to fulfill your request.
Do not save up all your flex time to use at the end
of the year. Many owners do not request flex time January
- May and wait until the last few months of the year.
There just aren't enough units in the flex system to accommodate
that many requests at the end of the year
TRADING YOUR FLEX WEEK THROUGH RCI:
Flex owners who have joined RCI have the option of "spacebanking"
their week with RCI. When you give your week at Pinestead Reef to
RCI in exchange for another week at another resort, the process is
If you want to spacebank your flex week with RCI, you must do so
at least 60 days in advance of the start date of your assigned week.
If you are unsure of your assigned week start date, call us at
800-968-1302 or e-mail us.
To spacebank your week with RCI for exchange, simply call RCI at
800-338-7777. Current RCI members can also visit
RCI's Web Site. You will
need to provide RCI with: 1) your RCI membership number 2) your unit &
You can spacebank your week up to 2 years in advance of the start
date, and as late as 60 days before the start date. Keep in
mind, the earlier you spacebank your week, the more likely you are to
receive your requested exchange.
1265 US 31 North
Traverse City, MI 49686
PHONE: (231) 947-4010
FAX: (231) 947-0255
1-800-968-1302 | firstname.lastname@example.org